A Toll-Free Number is a special telephone number which is free for the calling party, and instead the telephone carrier charges the called party for the cost of the call. A toll-free number is identified by a service access code, from a dialing prefix range similar to a geographic area code. The specific service access numbers can vary by country.
The capabilities of toll-free services have evolved as telephone networks have moved from electro-mechanical call switching to fully computerized stored program controlled networks.
For example, in today's computerized networks, use of a toll-free number often allows for capture of telephone numbers of incoming calls. In the United States, for example, toll free numbers usually capture the telephone number of the caller through automatic number identification, which is independent of caller ID data and captures caller information even if caller ID is blocked.
in 1967 AT&T launched a new product called "interstate INWARD WATS." Actually, "launch" is a strong word, because AT&T never envisioned the radical changes this product would bring to the world of business. Their new "WATS" service had been developed as a solution to meet an anticipated shortage of telephone company operators. These operators were becoming overwhelmed by the number of collect calls that were being accepted by businesses. AT&T believed that this new service, also known as "Automated Collect Calling", was a perfect solution, but otherwise had limited appeal. Nobody at AT&T would have dreamed that by 1992, only 25 short years after initial introduction, 40% of the calls on AT&T's long distance network would be toll free calls.
From a Novelty, to Smart Business In the early years, toll free calling was a novelty and experienced modest growth. The catalyst for explosive growth in toll free calling came with the creation of centralized databases within AT&T's network in the 1980s. These databases allowed businesses to have a single nationwide toll-free number instead of requiring different numbers for each state. The early days of modest growth were long forgotten and almost overnight it became smart business to advertise a toll-free number. This in turn grew into an expectation that companies wanting business would provide a toll-free number. By the late 1980's, what had been simply a novelty a decade before, was now a requirement for any serious business.
Toll Free Calling in the Information Age Today, the combination of a Web site and a toll-free number provides businesses a truly global, electronic storefront. As businesses harness the power of the Web with the ease of use and ubiquity of the telephone, toll-free will play a major role. From its humble beginning as interstate "INWARD WATS", toll-free calling has become an indispensable part of American life – for consumers as well as businesses.
Toll-Free service is very wide for all organisations in sales, support, CRM, survey, polls, subscription, accounts etc.Dogma Soft Toll-Free number fits all you needs and business requirements. Beauty of Toll Free number; It is billed for all arrival calls instead of incurring charges to the originating telephone subscriber. So client may reach you without any calling charges.
Beauty of Toll Free number.It is billed for all arrival calls instead of incurring charges to the originating telephone subscriber. So client can call without paying extra and may reach you easily. ' With Dogma Soft Toll-Free number expand your business around the world. Discover convenient and power way to connect with your customers, Give your customer convenience of dialling for your services. This allows you to respond to your customers need effectively and improve your brand image
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Customer Support :Dogma Soft provides professional customer support.
No Monthly Rental : We do not charge monthly rental on Toll Free numbers.
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|Q1.||What is toll-free service?|
|Ans.||Toll-free service is a one-way incoming long distance service that allows a business/Organization to receive calls at no charge to the caller.
Toll-free numbers are increasingly popular for professional as well as personal use. For example, parents can give their toll-free number to their child, enabling that child to call his/her parents anytime at no charge to the child.
Toll free number is a way to attract new customers for any business and helps to build customer loyalty. It is also a good way to assist traveling employees.
|Q2.||Do all toll-free numbers start with 1-800?|
|Ans.||No, a toll-free number can also be available with 1-888, 1-877 and 1-866.|
|Q3.||What is the service charge for setting up a toll-free number?|
|Ans.||2500/- charge will be for setting up a toll-free number.|
|Q4.||Can I specify how incoming call will be routed?|
|Ans.||Yes, you can specify how toll-free calls will be routed based on pre-specified criteria such as originating area code, time of day, busy signal or no answer.|
|Q5.||Do I receive a separate bill for my toll-free service?|
|Ans.||Yes we will provide a separate bill for your toll-free.|
|Q6.||How do customers find my business toll-free number?|
|Ans.||Your toll-free number can be listed with toll-free directory assistance at no additional charge.|
|Q7.||If I move locations can I take my toll-free number with me?|
|Ans.||Yes. you can.|
|Q8.||Who is able to call my toll-free number?|
|Ans.||You can specify coverage by area code etc. This flexibility helps you save money by eliminating those toll-free callers who may be calling from outside your organization/business service area.|
|Q9.||Is any display options are available?|
|Ans.||Yes, There is an option available for viewing the call origin or the toll-free number dialed.|
|Q10.||Can I have my toll-free number terminate on multiple phones?|
|Ans.||Yes, our optional routing features give you the flexibility to route your calls to different terminating locations.|
|Q11.||Do I need any special equipment to get started toll-free service?|
|Ans.||No. Our Toll Free Number Service is not required any special equipment. When you are provided your toll free number and you are authorized for our service, we will send you easy-to-follow instructions on how to set up and use your toll-free number service. thus You can attend toll free incoming calls through either fixed telephone or mobile phone.|
|Q12.||How long before I can start using my toll free number?|
|Ans.||You may begin advertising your toll free number immediately after ordering service.|
|Q13.||How many calls can my toll free number take at a time?|
|Ans.||Businesses/Organizations can receive thousands of calls simultaneously without any impact on their service or that of other customers. If your toll free number will be taking large volumes of simultaneous calls, we recommend that contact to our technical support.|
|Q14.||Can I upload my auto attendant recording?|
|Ans.||Yes. If you have already had a recording you would like to use for your auto attendant, you may upload the audio file through your Control Panel which is provided by us. You can also make a new recording over the phone at any time, or choose from one of our professional voice talents record your script with small additional charges.|
|Q15.||Can I forward calls to multiple numbers for one extension?|
|Ans.||Yes. every extension in your Toll Free variety Service is forwarded to as several numbers as you would like. The numbers can dial within the order you list them, or will even be discovered with a sophisticated decision distribution (ACD) like a round-robin rotation, least decision time weight, or synchronic ringing.|
|Q16.||How do I start a conference call?|
|Ans.||Starting a phone call together with your Toll Free Service is as simple as studying the phone and dialing. You and your phone call participants dial toll free phone call variety and enter your distinctive conferencing PIN number. If you have got forgotten the toll free phone call variety or your conferencing PIN numbers, please contact Technical Support.|
|Q17.||What if i face any problem and have any issue ?|
|Ans.||you can contact us any time in case of any forms of issues through the contact details which is available at our website and we will resolve issues as soon as possible.|
|Q18.||How long will my toll free number take to be activated?|
|Ans.||You can start using your toll free number on the date it is allocated to you.|
|Q19.||Are there any restrictions on numbers that i can possess in my account?|
|Ans.||No you can have any number which would you like. but charges will be applicable accordingly.|